Refund policy

Return & Refund Policy – Kukoo India

At Kukoo India, we ensure that all our perfumes are 100% original, authentic, and quality-checked before dispatch.

Business Details

Kukoo India - C/o R. J. Bros. International Services
C-427, Steel Chambers Tower, Plot No. 514, Kalamboli, Navi Mumbai – 410218
Phone: +91 82863 77343
Email: contact@kukooindia.com

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Return Policy

We offer a 3-day return policy from the date of delivery.

To be eligible for a return:

• The product must be unused and in its original packaging
• The seal must be intact (not opened)
• An unboxing video is mandatory for any claim

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Non-Returnable Items

• Used or tested perfumes
• Opened or unsealed products
• Products returned without original packaging
• Items without valid proof (unboxing video)

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Damaged or Wrong Product

If you receive a damaged or wrong product, contact us within 24 hours with:

• Clear unboxing video
• Product images

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Refund Process

Refund will be processed within 5–7 business days after inspection.

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Shipping Charges

Shipping charges are non-refundable unless product is defective.

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Important Note

Perfumes once opened or used are not eligible for return.

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Contact Us

📧 contact@kukooindia.com
📞 +91 82863 77343