Shipping policy
Shipping Policy – Kukoo India
At Kukoo India, we are committed to delivering your orders quickly and safely.
Business Details
Kukoo India - C/o R. J. Bros. International Services
C-427, Steel Chambers Tower, Plot No. 514, Kalamboli, Navi Mumbai – 410218
Phone: +91 82863 77343
Email: contact@kukooindia.com
Order Processing Time
All orders are processed within 24 hours of confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
- Metro Cities: 2–4 business days
- Other Locations: 3–7 business days
Delivery timelines may vary depending on your location and courier partner availability.
Shipping Charges
- Free shipping on prepaid orders
- Cash on Delivery (COD) may include additional charges
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to track your order in real time.
Delayed or Failed Delivery
We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances. However, we will assist you in tracking your order.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delivery issues due to incorrect or incomplete addresses.
Important Note
All orders are securely packed to ensure product safety. Please record an unboxing video for any claims related to damage or missing items.
Contact Information
📧 contact@kukooindia.com
📞 +91 82863 77343